Introduction

This website is operated by Automotive Insights, a sub-brand of Fifth Quadrant Pty Ltd (ABN 53 088 072 940). Throughout the site, the terms “we”, “us” and “our” refer to Automotive Insights by Fifth Quadrant. We offer this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here

By visiting our site and/or purchasing a research report, subscription or dashboard from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, and subscribers.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell and deliver our digital research products and subscriptions to you.

For more information, you may also review Fifth Quadrant’s full Terms and Conditions available at: https://www.fifthquadrant.com.au/fifth-quadrant-terms-conditions

Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

Digital Products and Delivery

Our services primarily consist of digital research reports, dashboards and subscriptions. Upon purchase, you will be granted access to digital downloads or subscription dashboards through your account or by email. No physical products are supplied.

Refunds and Cancellations

Due to the nature of digital products, all sales are final. Refunds are only provided where required under Australian Consumer Law, such as where products are faulty, misrepresented, or not delivered as promised. Subscriptions may be cancelled at any time, but cancellation will not retroactively refund payments already processed.

Subscriptions and Renewals

If you purchase a subscription, you agree to recurring billing according to the subscription plan selected. You may cancel your subscription at any time via your account settings or by contacting us. Cancellations will take effect at the end of the current billing cycle. We reserve the right to  modify subscription offerings or pricing, with notice to subscribers.

Intellectual Property

All research reports, data, dashboards, and related content provided by Automotive Insights remain the intellectual property of Fifth Quadrant Pty Ltd. Your purchase grants you a limited, non-exclusive, non-transferable licence to use the content for personal or internal business purposes only. You must not reproduce, distribute, resell, or republish any content without prior written consent.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making.

Modifications to Service and Pricing

Prices for our products and subscriptions are subject to change without notice. We reserve the right to modify or discontinue any service without notice at any time.

Personal Information

Your submission of personal information through the store is governed by
our Privacy Policy, available at: https://www.automotiveinsights.com.au/privacy-policy. You may also  review Fifth Quadrant’s Privacy Policy at: https://www.fifthquadrant.com.au/privacy-policy.

Third-Party Services

We may use third-party tools and services integrated with Shopify (such as analytics, payment gateways or subscription apps). Your use of these features is subject to the terms and privacy policies of those providers.

Limitation of Liability

To the maximum extent permitted by law, Automotive Insights and Fifth Quadrant Pty Ltd are not liable for any indirect, incidental, or consequential damages arising from your use of the Service or products. Our liability is limited to the replacement or refund of products as required by Australian Consumer Law.

Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Contact Information

If you have any queries about these Terms, please contact us at: info@fifthquadrant.com.au